Once you are logged in, click on the "Payments" option and select "Batches"

2. On the payments page, click the "Create batch" button.

3. Enter the batch name. For Direct payments, the account number is the security verification of the transaction.

Click "Next" to enter the recipient information manually or download a CSV template, fill it in and upload it. I will take you through the manual entry process. Click "Next" to proceed.

4. Select "Add single recipient" and enter the required details for an individual recipient.

Note: The Institution, Amount, and Account number fields are mandatory and Name and reference fields are optional. You ensure that you enter the correct account/mobile number as you will not be able to reverse/refund these transactions once sent.

Click on the tick to save the entries. Continue with these steps to add more recipients. To edit recipient information click on the pen edit icon and to delete an entry click on the x. Once you are done with the entries, click next to proceed

5. Confirm your payment details and click send. If your payment needs, approval notifications will be sent to the listed approvers. If not, then your payment will be sent.
Note: If you are not ready to send the payment, select "Draft" to review and send later.

Are you an approver? Learn more about approving payments here.

Did this answer your question?